Fibre Art by Henriette Maier

Orders and Shipping

Orders

You can order by phone, fax, mail, or e-mail.

Please provide your full name, address, phone number and e-mail when ordering.

All prices stated are in Canadian Dollars; sales taxes included. Shipping is extra dependant on buyers preferences.
 
Payment & Shipping

After I receive your order and your personal information, I will send an invoice stating the total amount due - price of item plus shipping charges.

Pre-payment is required before shipping any items and you pay by cheque, money order, bank draft (in Canadian currency only), or Paypal.
 
Please do NOT provide any credit card information over the internet. 

Shipping charges will be added to all orders. All orders are shipped via Canada Post Expedited Parcel, which includes insurance and tracking information, unless otherwise requested. The customer is responsible for any custom duties (international), taxes or any other fees associated with shipping.  


 
Return Policy

I will make every effort to represent my items in a truthful manner and kindly ask you to submit any questions BEFORE ordering. I will gladly answer all questions and send more pictures of a certain piece if requested.
 
Should you be dissatified for any reason, please contact me immediately upon receipt and I will try to resolve the issue. I will NOT be responsible for any return shipping cost and custom duties and any fees that might occur.
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